FDOT – reThink Your Commute

Emergency Ride Home

Emergency Ride Home

One of the biggest worries you may have when reThinking your commute is what to do in case of an emergency. If you use an alternative mode of transportation as your primary commute, you may qualify for our Emergency Ride Home (ERH) Program.

reThink’s ERH Program is a backup plan in case you have to arrange transportation home due to specific qualifying events. If one of these situations arises, you can request reimbursement for the expense of your emergency ride home.

Once you register with reThink, you will be able to use the ERH reimbursement system up to four times a year, and up to $150 for each occurrence. After registering, you will receive an email every three months, requesting confirmation that you still ride transit, carpool, vanpool, bike or walk to work. Please reply to these confirmation emails to confirm your participation in this program.

To qualify for this program, you must use one of the following alternative modes of transportation to get to work at least two times a week.

Qualifying Alternative Modes of Transportation

  • Train
  • Bus
  • Carpool
  • Vanpool
  • Biking or walking

Qualifying Emergency Events*

  • Carpool/vanpool must leave work early
  • Illness
  • Unscheduled overtime

* You must be enrolled in the program before the emergency event occurs. Emergency Ride Home is not to be used for a ride to work, personal or work-related trips or scheduled overtime. Inclement weather (such as a hurricane or tornado) or transit closures are not qualifying events.

Reimbursable Expenses

  • Cost of a taxi*
  • Cost of a rental car
  • Cost of mileage

*Rides provided by Transportation Network Companies (e.g., Lyft, Uber) are considered taxis and are eligible for reimbursement.

Each reimbursement request cannot exceed $150. Each registered commuter is limited to four reimbursements every calendar year. Reimbursement requests are non-transferable.

For full program guidelines, read more about this program. We can also answer your questions by calling 866-610-RIDE (7433) or by sending an email to [email protected].